If you are looking for overall IT support in your area, you've come to the right place. We are a small computer repair company, which specializes in servicing home and small business clients. What you can expect from us:
Many people wonder how the whole call-out thing works?
Once you call is logged in our call centre, an engineer will call you back shortly to discuss your requirements and determine the type of computer repair or IT service you need. They will quote you with a price, which you would expect to be an hourly rate for onsite computer repair or a fixed price for offsite hardware repair, data recovery or laptop repair.
We offer network support services for home and business users. Our network troubleshooting services include, but are not limited to:
Regardless of the size and structure of your network, we are confident that we will be able to find and resolve the things that you feel are not quite right with your Internet connection or the behaviour of you internal business network.
Call us today for a free advice and free site audit !
Whatever happens - DO NOT PANIC! We specialize in both physical and logical data recovery. If your PC, laptop or Mac hard drive has failed we will arrange collection in convenient for you time, assess the drive and call you back to discuss the options. If we are unable to recover your data, we will not charge. If you are unhappy with the price quoted, we will not charge. Please remember: COLLECTION AND DELIVERY IS ALWAYS FREE!
We are proud to say that our success rate is about 90% for logical data recovery and over 60% for physical data recovery cases.
IT is changing; so is the way individuals and corporations manage their data. Ten years ago most companies were running their own Microsoft Exchange servers, spending thousands of pounds each month just to maintain their communication infrastructure. The problem with this model of work was that it was not cost effective to the small companies, as sometimes more than 20% of their annual turnover was being spent on IT, and in its majority on maintaining the in-house servers.
This has now changed.
NO FIX - NO FEE
Let's make one thing clear: if we are unable to repair your computer or if we are unable to recover your data we will not charge.
Remote IT support
If your computer/laptop is experiencing problems which are not preventing it from accessing the Internet, you can use our remote support services, which is delivered instantly. It is fast and efficient, and sometimes cheaper than getting an engineer onsite.
That's a tricky one. Some viruses can be removed easily with a few clicks, and our engineers are trained to do so while onsite. Others require more thorough work an attention; for such cases we recommend the computer to be brought to our office where it will be dealt with professionally.
Computer shows blue screen/blank screen
Well, it's time to call us in. We will diagnose the computer and try to give you the best advice we could. If the machine is too old to repair, we will let you know. Do not expect us to charge you more than the computer's worth just to make some profit. If we are unable to repair the computer, we will at least try to recover your data. In the end of the day, this is the bit which everyone is concerned about.
Your laptop is getting hot and shutting down 'for no apparent reason'
The reason is most probably because the laptop is overheating. Give us a call and we will arrange assessment and clean up. Professional laptop cleaning extends its life with more than 30%. This is not an official statistics, this is an established fact from our observations through the years of laptop servicing.